Shipping & Returns

 

UK orders over £50 - Free

There is no charge for standard shipping on orders totally more than £50. This service uses Royal Mail and should arrive to you within 3 business days of placing your order.

UK Standard Shipping - Flat Rate £3.95

Shipping for standard orders up to 5kg within the UK is via Royal Mail Signed For service and your goods should arrive to you within 3 business days after placing your order.

UK Next Day - £14.95

If you place your order before 11.00am and choose this service your order will be despatched via Royal Mail Special Delivery and should be with you by the end of the next business day. (Monday - Friday)

Europe - up to 2kg Flat Rate £12.95

Within mainland Europe we will despatch the order via Royal Mail Tracked and signed for service, and your package will be with you within 5 - 7 business days (Monday - Friday).

North America (Canada & USA Mainland) - up to 2kg Flat Rate £19.95

For deliveries to Canada and Mainland USA up to 2kg we will ship using the Royal Mail Tracked and signed for service and your package should arrive to you within 5 - 7 business days (Monday - Friday).

Middle East - up to 2kg Flat Rate £23.95

For deliveries to the Middle East, up to 2kg we will ship using the Royal Mail Tracked and signed for service and your package should arrive to you within 5 - 7 business days (Monday - Friday).


Returns

You will have 14 days after the day from the date of delivery of the goods to cancel your order.   Returns are governed by the Consumer Contracts Regulations that came into effect on June 13th, 2014.

We can only accept returns on unopened and unused products and packaging. If the product is received by us in a condition that makes it impossible to sell the refund may be at a reduced rate.

The cost of the delivery postage will be refunded at the regular shipping rate (even if express service was used) when returning an item and we do not cover the cost of return postage.

Returns will be processed by us within 5-10 working days of receiving the returned items.

The refund will then be processed by Paypal in accordance with its refund policies. Returns must be sent to the following address: Returns, 18 York Hill, London, SE27 0AD.